Occasionally we get SRM's tickets that are stuck in Submitted status, and all the cai:events are fired and gone..
is there a way to re-trigger the work order that is attached for the back end process.. ??? -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
