Hi Doug,

Long shot here...  The Scheduled and JobType selection fields have values
right?  I have set the Scheduled field to NULL in the past to "disable"
jobs.

Jason

On Tue, Aug 7, 2012 at 7:02 AM, Doug Blair <[email protected]> wrote:

> **
> Hello ARSLISTERS,
>
> We've run into a puzzle at a client site where CMDB Normalization jobs are
> visible in the back end forms (NE:JobRunSchedule) but do not appear in the
> Normalization Pane in the Atrium Console (web views). Some of the jobs DO
> appear, those associated with three specific data sets. Those with the
> default import data set BMC.IMPORT.CONFIG, do not appear.  A lot of
> Googling, searching and yes, digging through the BMC Communities has
> yielded one possible clue - a mis-formatted Schedule field - but we have
> pretty much ruled that out.
>
> The records in the NE:JobRunSchedule form do not have anything in the
> AssigneeGroup field.
>
> AR System 7.5.0 -  Solaris
> ITSM 7.6.0
> CMDB/Atrium 7.6.00 patch 002 - Solaris
> CDI 8.2
>
> Db - Oracle 11.2
> MidTier - 7.6.4 SP2 on Windows 2003 VM's
>
> Has anyone else run into this symptom, and if so how did you resolve it?
>
> Thanks!
>
>
>
> Doug
>
> --
> Doug Blair
> [email protected]
> +1 224-558-5462
>
> 200 North Arlington Heights Road
> Arlington Heights, Illinois 60004
>
>
>
> ITILv3
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Reply via email to