It's not in there?? That's a little surprising as it should have technically
been a separate client type..
Maybe it should be something that should be flagged up for enhancement so it
can be recognized as a separate individual client - its not unknown so cant
be 0. Neither can it be considered to be the Mid-Tier although the MT is
used as a backbone to support WS's..
I wonder if anyone could run a quick test to see what the WS Client Type
gets reported as..
Joe
-----Original Message-----
From: Misi Mladoniczky
Sent: Monday, August 13, 2012 2:26 PM Newsgroups:
public.remedy.arsystem.general
To: [email protected]
Subject: Re: How to check Remedy Logins that are using Web Service
Hi,
This might be a little off topic, but it is not in ar.h, so...
If you use RRR|Chive, the $CLIENT-TYPE$ is set to 6666.
Makes it easy to add or disable workflow for various clients.
Best Regards - Misi, RRR AB, http://rrr.se
You can find the complete list of BMC defined client types for your
version in the ar.h file (search for AR_CLIENT_TYPE ) in the API directory
include folder.
I hate to disagree with "Mr. Doug", but I thought it was client type 34
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Monday, August 13, 2012 12:56 PM
To: [email protected]
Subject: Re: How to check Remedy Logins that are using Web Service
Interesting. I thought that because WS calls came through the Mid-Tier
server that it would also come in as 9....good to know.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Mueller, Doug
Sent: Monday, August 13, 2012 11:54 AM
To: [email protected]
Subject: Re: How to check Remedy Logins that are using Web Service
**
Kali,
The CLIENT_TYPE will tell you where calls are coming from (if it is used).
And, for web services, it is used.
Client type 8 is the client type value for Web Services. Client type 9
would be from the mid-tier. And, there
are many other client types for other components of the system.
The client-type can be tested for in any server side workflow using the
keyword $CLIENT_TYPE$. You can test
for the web service client type.
The client type is listed on the starting line of an API call in the API
log if you want to look in the log to see it.
It should be translated to words if the server has a mapping for it or if
not, the index is listed. But, you should
be able to tell which client type each API comes from. Any that say 0
mean that the program interacting with
the server has not specified who they are - which means either a BMC
program that did not set it or a custom
program.
I hope this helps you find the traffic you are looking for.
Doug Mueller
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kali Obsum
Sent: Monday, August 13, 2012 1:55 AM
To: [email protected]
Subject: How to check Remedy Logins that are using Web Service
**
Hi,
Is there any logs within Remedy 7.6.03 we can check to find which Remedy
logins are creating tickets via WS or accessing any Remedy WS?
Regards,
Kali
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