Its 34. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Monday, August 13, 2012 3:52 PM To: [email protected] Subject: Re: How to check Remedy Logins that are using Web Service
It's not in there?? That's a little surprising as it should have technically been a separate client type.. Maybe it should be something that should be flagged up for enhancement so it can be recognized as a separate individual client - its not unknown so cant be 0. Neither can it be considered to be the Mid-Tier although the MT is used as a backbone to support WS's.. I wonder if anyone could run a quick test to see what the WS Client Type gets reported as.. Joe -----Original Message----- From: Misi Mladoniczky Sent: Monday, August 13, 2012 2:26 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: How to check Remedy Logins that are using Web Service Hi, This might be a little off topic, but it is not in ar.h, so... If you use RRR|Chive, the $CLIENT-TYPE$ is set to 6666. Makes it easy to add or disable workflow for various clients. Best Regards - Misi, RRR AB, http://rrr.se > You can find the complete list of BMC defined client types for your > version in the ar.h file (search for AR_CLIENT_TYPE ) in the API > directory include folder. > > I hate to disagree with "Mr. Doug", but I thought it was client type > 34 > > Fred > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Longwing, LJ CTR MDA/IC > Sent: Monday, August 13, 2012 12:56 PM > To: [email protected] > Subject: Re: How to check Remedy Logins that are using Web Service > > Interesting. I thought that because WS calls came through the > Mid-Tier server that it would also come in as 9....good to know. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Mueller, Doug > Sent: Monday, August 13, 2012 11:54 AM > To: [email protected] > Subject: Re: How to check Remedy Logins that are using Web Service > > ** > > Kali, > > The CLIENT_TYPE will tell you where calls are coming from (if it is used). > > And, for web services, it is used. > > Client type 8 is the client type value for Web Services. Client type > 9 would be from the mid-tier. And, there are many other client types > for other components of the system. > > The client-type can be tested for in any server side workflow using > the keyword $CLIENT_TYPE$. You can test for the web service client > type. > > The client type is listed on the starting line of an API call in the > API log if you want to look in the log to see it. > > It should be translated to words if the server has a mapping for it or > if not, the index is listed. But, you should be able to tell which > client type each API comes from. Any that say 0 mean that the program > interacting with the server has not specified who they are - which > means either a BMC program that did not set it or a custom program. > > > I hope this helps you find the traffic you are looking for. > > Doug Mueller > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Kali Obsum > Sent: Monday, August 13, 2012 1:55 AM > To: [email protected] > Subject: How to check Remedy Logins that are using Web Service > > ** > > Hi, > > Is there any logs within Remedy 7.6.03 we can check to find which > Remedy logins are creating tickets via WS or accessing any Remedy WS? > > Regards, > Kali _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
