That argument is completely false under my point of view. It doesn't matter if you are changing the data field where the external is to be executed or say that a change in workflow is just changing db data.
Using the same rationale, a java code change is just about changing a text file. The same applies to the configuration files of a server. The change is more related with risk than with the container of the code. Jose Huerta theremedyforit.com El 07/09/2012, a las 17:23, "Longwing, LJ CTR MDA/IC" <lj.longwing....@mda.mil> escribió: > I have also used the argument that Remedy code is actually nothing more than > DB data....so a Remedy code change isn't actually code, so can be done in the > middle of a business day if needed, thus not actually violating SOX....it > depends on the mood of your manager as to if that argument will work or not :) > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Campbell, Paul (Paul) > Sent: Friday, September 07, 2012 9:16 AM > To: arslist@ARSLIST.ORG > Subject: Re: EXTERNAL in Filter Run-If > > I could see that ;>) > > Paul Campbell | Development Team Lead | TS&D SSBL, A2R WFE, and ESP Remedy > Team | Avaya Client Services | > | 1145 Sanctuary Parkway Lake View II Suite 110 Alpharetta, GA 30009 > | | 678-421-5342 > > Everyone needs deadlines. Even the beavers. They loaf around all summer, but > when they are faced with the winter deadline, they work like fury. If we > didn’t have deadlines, we’d stagnate. Walt Disney > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC > Sent: Friday, September 07, 2012 11:10 AM > To: arslist@ARSLIST.ORG > Subject: Re: EXTERNAL in Filter Run-If > > Paul, > I once built a system that was so data driven that we virtually never needed > to modify code on, and it became to the point where they started designating > which of our data changes required change tickets because some of them were > so powerful that they could 'take the system down'..... > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Campbell, Paul (Paul) > Sent: Friday, September 07, 2012 8:56 AM > To: arslist@ARSLIST.ORG > Subject: Re: EXTERNAL in Filter Run-If > > We use External for Table field and Set Field criteria for lookup of data > where the Business processes tend to change a good bit, but I can see several > places where I could see using it in a Run-If as well. A well tested data > change is easier to implement than a code change at my company since we don't > have to adhere to an IT change windows to make a data change. > > Paul Campbell | Development Team Lead | TS&D SSBL, A2R WFE, and ESP Remedy > Team | Avaya Client Services | > | 1145 Sanctuary Parkway Lake View II Suite 110 Alpharetta, GA 30009 > | | 678-421-5342 > > Everyone needs deadlines. Even the beavers. They loaf around all summer, but > when they are faced with the winter deadline, they work like fury. If we > didn’t have deadlines, we’d stagnate. Walt Disney > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Friday, September 07, 2012 8:20 AM > To: arslist@ARSLIST.ORG > Subject: Re: EXTERNAL in Filter Run-If > > Hi, > > That is definitely a good use for it. > > Best Regards - Misi, RRR AB, http://rrr.se > >> I agree that you must avoid EXTERNAL. >> >> I only use it at filters when adding some configurable business rule >> and I want to give complete freedom to the user to define when to >> execute the rule. For instance we have a priority control at HPD:Help >> Desk. Check if the incidence agrees with some conditions and limits >> impact and urgency accordingly. At this case I added the EXTERNAL. >> >> >> >> >> Jose Manuel Huerta >> http://theremedyforit.com/ >> >> >> >> >> On Fri, Sep 7, 2012 at 7:02 AM, Misi Mladoniczky <m...@rrr.se> wrote: >> >>> EXTERNAL() is r >> >> ______________________________________________________________________ >> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
