https://docs.bmc.com/docs/display/itsm7604/Service+Pack+4+%287.6.04.04%29
Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sanford, Claire Sent: Monday, September 17, 2012 4:59 PM To: [email protected] Subject: Remedy ITSM 7.6.04 SP4 Yes... that is correct... SP4 They appear to be skipping SP3 for ITSM... Earlier service packs for release 7.6.04 BMC Remedy ITSM Suite service packs are cumulative. This means that Service Pack 4 also contains enhancements and fixes from Service Pack 1 and Service Pack 2 (BMC Remedy ITSM Suite did not participate in the Service Pack 3 release for version 7.6.04). By installing Service Pack 4, you are also installing the updates and fixes for Service Pack 1 and Service Pack 2. For information about the Service Pack 1 and Service Pack 2, see the following documents: • BMC Remedy IT Service Management 7.6.04 Technical Bulletin for Service Pack 1 BMC Remedy IT Service Management 7.6.04 Technical Bulletin for Service Pack 2 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
