I upgraded from sp2 to sp4. Haven't really completed any testing other than it 
actually upgraded without errors.

Tommy Morris
CMDB Certified Specialist
Director of IT Service Management


[email protected]
817.727.1021 - mobile
972.899.2366 - office
972.899.2898 - fax

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Sanford, Claire
Sent: Friday, October 05, 2012 12:42 PM
To: [email protected]
Subject: Remedy ITSM 7.6.04 SP4

Has anyone loaded it yet?  Does it fix anything specific for you?  Break 
anything?  Speed things up?  Slow them down?

We are about to look at it on our Dev server and wanted to know if anyone 
encountered any "gotchas"

Thank you!


ITSM 7.6.04 SP2
ARS 7.6.04 SP3
Oracle 11.2.0.3.0 - 64bit Production
Win 2008 Server

Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
[email protected] 

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