you can buy Crystal developer to modify / create .rpt files that you can then put into the report form. you need a client to look at them without the CR reporting server for web based.. hope that helps as well.
On Tue, Oct 2, 2012 at 1:03 PM, Easter, David <[email protected]> wrote: > ** > > Hi Drew,**** > > ** ** > > Your question is a little twisted, so will try to answer and clarify.*** > * > > ** ** > > ITSM 7.6.03 and higher provided OOTB reports using the web reporting > capability within AR System – not Crystal/BO. Prior to that, the reports > were Crystal/Business Object based reports. You can create new basic > reports in AR System 7.6.03 or above using the web reporting capability > built into AR System.**** > > ** ** > > Recently, there was a white paper released that enabled modification of > OOTB reports or creation of new reports using an external 3rd party > report editor from the Eclipse BIRT project. That white paper can be > found here: Using a BIRT Editor to Create or modify Web > Reports<http://documents.bmc.com/supportu/documents/16/62/271662/271662.pdf> > **** > > ** ** > > Crystal / BO is still supported for integration with the Mid-Tier in > version 7.6.03 and higher. BMC Analytics can also be used for that > integration if the premium option is purchased. BMC Analytics will provide > a higher level of options for analysis vs. the basic reporting that comes > with AR System.**** > > ** ** > > So in answer to your question, ITSM does not require BOXI to view the > OOTB reports and Analytics/BOXI can *not* be used to modify those reports > since they are not Crystal/BOXI reports. However, you can use BOXI/Crystal > or BMC Analytics to add Crystal/BO based reports into the Reports Console > and run them against ITSM regardless of version. If you want to modify the > OOTB reports, use the white paper above. **** > > ** ** > > This information is true for ITSM 7.6.03, 7.6.04 and 8.0.00 so it is > unchanged in 8.0.00.**** > > ** ** > > -David J. Easter**** > > Manager of Product Management, AR System**** > > BSM & Atrium Solutions Management**** > > BMC Software, Inc.**** > > **** > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Drew Shuller > *Sent:* Tuesday, October 02, 2012 9:10 AM > *To:* [email protected] > *Subject:* BOXI needed for ITSM 8.0, 7.6.04**** > > ** ** > > ** Good morning everyone. Can someone provide some clarification? > > ITSM doesn't require BOXI to view the canned reports, but it is required > if you want to modify those reports or to create custom reports in > Analytics? Does this hold true for 8.0 also? > > Drew > Soto Cano Air Base > Honduras > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
