John, I also encourage you to join us next year at WWRUG. At the conferences I have learned a lot about the software. Over the years I have meet many of the individuals that post to the ARS List. it's become like a big family reunion when not in sessions.
It would be great to be able to associate a face and voice with your name. Dave On Oct 20, 2012, at 8:07 AM, "Rick Cook" <remedyr...@gmail.com> wrote: > ** > John, up until v8, I would agree with you about BMC SRM being the weaker of > the two. But not now. BMC completely rebuilt it, and the customer feedback > so far is very positive. In fact, having just spent the week at WWRUG seeing > the new version of ITSM, BMC has raised the bar again. > > I encourage you to check it out for yourself. Yes, their web technology is > still behind the curve, but the rest is leading the pack. > > Rick > > On Oct 20, 2012 7:01 AM, "John Baker" <jba...@javasystemsolutions.com> wrote: >> Patrick: I guess it depends on what you mean by 'replace'. Different >> products have different functionality. HP SRC is far slicker than BMC SRM >> and seems perfectly adequate in the role of allowing a user to request a >> service. >> >> Rick: I think you're probably correct in terms of integration at the >> database level. I think HP Asset Management doesn't sit on top of Service >> Manager's database. >> >> >> John >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
