Yes Jay Shankar and a number of her folks were there at Evening with Engineering as well as a breakfast session for those that wanted to talk to the Support Management team.
Dave On Oct 20, 2012, at 4:09 PM, "John Baker" <jba...@javasystemsolutions.com> wrote: > The entire HP vs BMC thing is entirely subjective. JSS came within an inch of > an SSO Plugin sale in 2010 only to be scuppered by the organisation > cancelling the BMC project. And I've spoken to a couple HP customers > complaining about HP support and asking if BMC were as bad. I pointed them at > arslist and the huge support rant. > > On that note, did anyone from BMC apologise for the poor support documented > by many users? I recall they were sending someone to rug to "listen". > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
