The entire HP vs BMC thing is entirely subjective. JSS came within an inch of 
an SSO Plugin sale in 2010 only to be scuppered by the organisation cancelling 
the BMC project.  And I've spoken to a couple HP customers complaining about HP 
support and asking if BMC were as bad. I pointed them at arslist and the huge 
support rant. 

On that note, did anyone from BMC apologise for the poor support documented by 
many users? I recall they were sending someone to rug to "listen".   

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