My 7.6.04.03 dev server's local mid-tier is set to Pre-Load (normally left OFF 
on a production server), and the Cache Settings are:

0 with Perform check selected  (THIS VALUE MUST BE 0 FOR DEVELOPMENT CACHE MODE)
0
300
Enable Cache Persistence checked

I _believe_ that this is set up as documented for a mid-tier against a server 
in Development Cache mode, but I set it up in early 2011 and have not needed to 
change it.  I recall David Easter pointing us to the mid-tier cache setting 
docs well over a year ago... there may have been more than one source.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: Thursday, November 08, 2012 1:02 PM
To: [email protected]
Subject: Re: Mid-Tier Flush Cache Issue 7.6.4 SP4

** Would it be better to turn caching off in the development environment?  We 
have done this in the past as well as currently we set our cache to check every 
60 seconds for development environments (CTRL/Shift + 
Refresh<http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache> is your 
friend in the browser).  I rarely need to wait the full 60 seconds for the 
change to show up.  There are some types of changes that still seem to need a 
full flush (in-line form changes, etc.) but by using this configuration we do 
not have to flush nearly as much as we had to in the past.

Jason

On Thu, Nov 8, 2012 at 10:24 AM, Rodriguez, Rafael J x23718 
<[email protected]<mailto:[email protected]>> wrote:
Thanks LJ, but this seems a bit disrupting. Especially when you are testing 
development and have to flush the cache a couple times.

Rafael Rodriguez
Manager Remedy/Mid-Tier Enterprise
201.714.3718<tel:201.714.3718>
[email protected]<mailto:[email protected]>


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Longwing, 
LJ CTR MDA/IC
Sent: Wednesday, November 07, 2012 11:03 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Mid-Tier Flush Cache Issue 7.6.4 SP4

Rafael,
It is my understanding that at some point in the past, when you told Mid-Tier 
to flush, it would clear the cache, and then immediately start the re-cache 
process per the configured processes.  Then at some time during the 7.6.04 
versions, this stopped working properly, and a flush did nothing other than get 
rid of the cache, but did not re-cache anything.  It's possible that with the 
SP4, they re-fixed the issue to make it start caching again, which would 
explain why it becomes unavailable for awhile.

Some liked it one way, others liked it the other...can't please them all.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of 
Rodriguez, Rafael J x23718
Sent: Wednesday, November 07, 2012 8:58 AM
To: [email protected]<mailto:[email protected]>
Subject: Mid-Tier Flush Cache Issue 7.6.4 SP4

**

Hello list, we recently upgraded our dev and qa mid-tier environments from 
7.6.4 SP2 to 7.6.4 SP4. Now when we flush the mid-tier it take literally 
forever to login to application. Once successfully logged in any subsequent 
attempts are much faster. It never took so long before the upgrade while on SP2.



Has anyone experienced this same issue with SP4?



Thanks in advance



Rafael Rodriguez

Manager Remedy/Mid-Tier Enterprise

201.714.3718<tel:201.714.3718>

[email protected]<mailto:[email protected]>

cid:[email protected]




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