Hello Listers, I am new to Remedy ITSM 7.6.04 and yes, I know User Tool has been deprecated but I want to find out if the problems I am experiencing are typical (or maybe someone found a workaround) or I am just doing something wrong.
After logging in through WUT and clicking the Home Page link - I get the image shown in WUT_Home.png. The same thing happened when I tried to Asset Management or Change Management Consoles. When I tried to access Atrium Core Console I recieved ARERR 9217 - however on returning to the home page using the link provided by the error page I was able to use the tool as normal. Is this a tool bug or expected behaviour? - Needless to say, the web client is functioning as expected. BMC Remedy User Version 7.6.04 SP2 Best regards, Victor Olufowobi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
<<attachment: WUT_Home.PNG>>

