Yes, leave it blank.

On Wed, Nov 14, 2012 at 11:46 AM, Campbell, Paul (Paul) <p...@avaya.com>wrote:

> **
>
> How do you set the criteria, do you leave it blank?****
>
> ** **
>
> Paul Campbell  *|* Development Team Lead  *|*  TS&D SSBL, A2R WFE, and
> ESP Remedy Team *|  *Avaya Client Services  *|** * ****
>
> *|*  1145 Sanctuary Parkway Lake View II  Suite 110 Alpharetta, GA
> 30009  *|* 678-421-5342****
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> ** **
>
> *Everyone needs deadlines.  Even the beavers. They loaf around all
> summer, but when they are faced with the winter deadline, they work like
> fury. If we didn’t have deadlines, we’d stagnate.  Walt Disney***
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
> *Sent:* Wednesday, November 14, 2012 11:11 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: HUMONGOUS table****
>
> ** **
>
> ** ****
>
> 1=0   (or any other always FALSE result) was no longer needed as of ARS
> 5.1.x.   That is when I started removing all the 1=0 triggers.****
>
> ** **
>
> A quick and easy method to knock down the table is to use Oracle
> directly.  I use TOAD and right click to rebuild the table.  When TOAD
> builds the SQL for you, edit it and add in a reasonable where clause (Yes
> you can even use a WHERE 1=0 clause).  This way you will have a T12345 and
> a T12345x table (so you don’t lose data).  You could then move records from
> the old “x” table over as you need to.   This method should take about 10
> seconds.****
>
> ** **
>
> Something else you should also do (I think 6.3 had this) is to turn off
> the Status-History on the Audit Trail (as records in it are only created
> and never modified).  That drops you from 2 commits down to 1 for each
> entry.****
>
> ** **
>
> Fred****
>
> ** **
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II
> *Sent:* Wednesday, November 14, 2012 9:04 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* HUMONGOUS table****
>
> ** **
>
> ** ****
>
> ARS 6.3 patch 16****
>
> ITSM 5.5****
>
> Oracle 10****
>
> Solaris****
>
>  ****
>
> I've got an audit trail table that has been quietly working for about 8
> years now.  We started seeing an issue about a month ago that is related to
> our AST:Asset table.  Whenever a change is made and someone is associated
> with an asset, the system grinds to a halt.  Usually, the change will
> timeout, but it will update.****
>
>  ****
>
> The problem is that at least once a day (usually in the morning) we will
> get a malloc error.  For some reason, the server is not recycling itself
> when this happens so I have to do it.****
>
>  ****
>
> I've run all sorts of logs, and have come to the conclusion that it's the
> push field to the audit file that is causing the problems.****
>
>  ****
>
> The Filter was built using the old 1=0 trigger.  I believe that this is
> triggering a table scan against the Audit Trail.  The Audit Trail was never
> built to clean itself up and it has over 57 MILLION records!  ****
>
>  ****
>
> Anybody have any idea on a quick, easy, surgical method for knocking this
> thing down to a more manageable size without killing my server?****
>
>  ****
>
> Also, I know that in later versions, the need to use 1=0 went away.  Any
> ideas if it was still neccesary in 6.3?  I've tried the alternate method,
> but have not had success.****
>
>  ****
>
> Thanks in advance!
>
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367****
>
> ** **
>
> ** **
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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