Radhika, What are the contents of the log? It looks like you don't have either API or SQL logging in the file...is it by chance a Filter log you are analyzing?
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Narayanan, Radhika Sent: Thursday, December 20, 2012 4:18 AM To: [email protected] Subject: arwklga no output ** Request your help with arwklga. When I execute this command , arwklga -sMAX -w foldername logfile.log I don't seem to get any meaningful output. The index.html just shows the below. I installed Arwklga 2.16 following the instructions in arwklga.rtf. ITSM 7.6.03 is being used. Statistic Value start time Thu Dec 20 16:40:03 2012 end time Thu Jan 1 05:30:00 1970 elapsed time -376667:49:57.0000 api count 0 sql count 0 form count 0 table count 0 user count 1 fast thread count 0 list thread count 0 api exception count 0 sql exception count 1,001 Thanks Radhika +44 20718 25880 Think green - keep it on the screen. This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

