Hi, It is API, SQL and filter log, all in one file. An extract given below.
The timestamp reads like Wed Dec 19 2012 09:48:15.8540. I hope this is the correct format for arwklga? <FLTR> <TID: 0000002180> <RPC ID: 0000400188> <Queue: Prv:390665> <Client-RPC: 390665 > <USER: ibrsdUser > z1D_Impact (301355700) = 3000 <FLTR> <TID: 0000002180> <RPC ID: 0000400188> <Queue: Prv:390665> <Client-RPC: 390665 > <USER: ibrsdUser > 1: Set Fields <SQL > <TID: 0000002180> <RPC ID: 0000400188> <Queue: Prv:390665> <Client-RPC: 390665 > <USER: ibrsdUser > /* on Wed Dec 19 2012 09:48:15.8390 */SELECT T2902.C1 FROM T2902 WHERE ((T2902.C1 IS NOT NULL) AND (N'PRIORITY_4' = T2902.C302210100)) ORDER BY 1 ASC <SQL > <TID: 0000002180> <RPC ID: 0000400188> <Queue: Prv:390665> <Client-RPC: 390665 > <USER: ibrsdUser > /* on Wed Dec 19 2012 09:48:15.8540 */OK <SQL > <TID: 0000002180 <API > <TID: 0000002180> <RPC ID: 0000400188> <Queue: Prv:390665> <Client-RPC: 390665 > <USER: ibrsdUser > /* on Wed Dec 19 2012 09:48:15.7920 */+CE ARCreateEntry -- schema INT:Staging from Unidentified Client (protocol 17) at IP address 164.9.6.70 <FLTR> <TID: 0000002180> <RPC ID: 0000400188> <Queue: Prv:390665> <Client-RPC: 390665 > <USER: ibrsdUser > /* on Wed Dec 19 2012 09:48:15.8070 */ Start filter processing (phase 1) -- Operation - CREATE on INT:Staging - <NULL> Thanks Radhika +44 20718 25880 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Longwing, LJ CTR MDA/IC Sent: 20 December 2012 19:06 To: [email protected] Subject: Re: arwklga no output ** Radhika, What are the contents of the log? It looks like you don't have either API or SQL logging in the file...is it by chance a Filter log you are analyzing? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Narayanan, Radhika Sent: Thursday, December 20, 2012 4:18 AM To: [email protected] Subject: arwklga no output ** Request your help with arwklga. When I execute this command , arwklga -sMAX -w foldername logfile.log I don't seem to get any meaningful output. The index.html just shows the below. I installed Arwklga 2.16 following the instructions in arwklga.rtf. ITSM 7.6.03 is being used. Statistic Value start time Thu Dec 20 16:40:03 2012 end time Thu Jan 1 05:30:00 1970 elapsed time -376667:49:57.0000 api count 0 sql count 0 form count 0 table count 0 user count 1 fast thread count 0 list thread count 0 api exception count 0 sql exception count 1,001 Thanks Radhika +44 20718 25880 Think green - keep it on the screen. This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Think green - keep it on the screen. This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

