Hello all,

I've added the reasons to this status in the status_reason_hidden field and 
entries to the sys:status reason menu items form. The reasons appear on the 
HPD:Help Desk screen but when I save an entry, the reason field is blanked out.

I looked to see if I could find an active link that's wiping out the value and 
I first thought it was HPD:INC:Status_100_ClearReason but even after disabling 
that object, the entry is still wiped out. I'm not sure where to look now.

Any thoughts?

Thanks again,
Ron

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