Have you turned on active link logging and checked the db to see when it is being cleared? E.g., is it getting into the db but getting cleared when you load the record?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Lou Sent: Thursday, January 03, 2013 2:35 PM To: [email protected] Subject: Re: Add status reason to "In Progress" status The value of the menu in hpd helpdesl needs to match the status reason menu item. If it does not it does not return a value. On Jan 3, 2013, at 4:27 PM, Lou <[email protected]> wrote: > > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
