It blanks out the permissions I gave the panel.  It goes from "1 Permission" to 
"0 Permission"

ITSM doesn't like it when you create your own roles either!  Very frustrating!  
I hear - "We used to do this in the old Remedy, why can't we do it in the new 
better Remedy??" I reply - "Because the  developers of the new Remedy did not 
know how to program using the old Remedy"

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: Wednesday, January 09, 2013 5:39 PM
To: [email protected]
Subject: Re: ITSM 7.6.04 Panel Permissions

**
Are you getting an error or does it just ignore what you are trying to do?

Jason

On Tue, Jan 8, 2013 at 2:37 PM, Sanford, Claire 
<[email protected]<mailto:[email protected]>> 
wrote:
I know this is basic "Roles and Permissions",  but I am having trouble with 
ITSM and a panel.

I have a panel that I added to the AST:Computer System form.  I want only Asset 
Admins to be able to see the panel.  When I give that permission to the panel, 
the application will not save it.  I have to give it public permissions.

What am I doing wrong.  I even tried creating a special group/role and it won't 
let me save it within the application...


ITSM 7.6.04 SP2
ARS 7.6.04 SP3
Oracle 11.2.0.3.0 - 64bit Production
Win 2008 Server

Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
[email protected]<mailto:[email protected]>



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