ITSM shouldn't care. It is an AR function (at least at the core until you start making ITSM config records that go along with the roles).
Did you try what Laurent suggested? On Wed, Jan 9, 2013 at 3:51 PM, Sanford, Claire <Claire.Sanford@ memorialhermann.org> wrote: > ** > > It blanks out the permissions I gave the panel. It goes from “1 > Permission” to “0 Permission”**** > > ** ** > > ITSM doesn’t like it when you create your own roles either! Very > frustrating! I hear - “We used to do this in the old Remedy, why can’t > we do it in the new better Remedy??” I reply – “Because the developers > of the new Remedy did not know how to program using the old Remedy”**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Jason Miller > *Sent:* Wednesday, January 09, 2013 5:39 PM > *To:* [email protected] > *Subject:* Re: ITSM 7.6.04 Panel Permissions**** > > ** ** > > ** **** > > Are you getting an error or does it just ignore what you are trying to do? > **** > > ** ** > > Jason**** > > ** ** > > On Tue, Jan 8, 2013 at 2:37 PM, Sanford, Claire < > [email protected]> wrote:**** > > I know this is basic "Roles and Permissions", but I am having trouble > with ITSM and a panel. > > I have a panel that I added to the AST:Computer System form. I want only > Asset Admins to be able to see the panel. When I give that permission to > the panel, the application will not save it. I have to give it public > permissions. > > What am I doing wrong. I even tried creating a special group/role and it > won't let me save it within the application... > > > ITSM 7.6.04 SP2 > ARS 7.6.04 SP3 > Oracle 11.2.0.3.0 - 64bit Production > Win 2008 Server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > [email protected] > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years"**** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
