Anyone else get this error message when creating a Change Request?
The selected Change Requester is not valid. Use the Return function on the Last Name, First Name, or Phone Number fields to retrieve the Requester's information. (ARERR 1441156) The Last Name, First Name, and Phone Number fields are hidden (BMC’s workflow). I have modified his permissions, he has “Change User” license and a floating license. He has Change Coordinator as a Role. I have several people who are getting this message. Any ideas? ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
