Hi Folks,

Does anyone know of a way to disable the "Auto-Refresh..." menu item in the
View menu of the Windows client? I am suffering from a shortage of floating
licenses and I want to make sure that my users are not presenting a false
usage profile by doing auto-refresh.

I have un-checked the "Auto-Refresh" item in the "Accesible Menu Items"
property for the view and that works for the Mid-tier but not the Windows
client.

BMC has an unsupported hack to the ClientCore.js file to remove the "Set
Refresh Interval" menu item from the Preferences menu in the Mid-tier and
that works. But I still have some Windows client users and I'd like to get
them too.

I have found the "Table Field Refresh Interval" field in the AR System User
Preference form and I have a filter to check for non-null updates to that
field. I'm just trying to cover all of the bases.

Any ideas?

Thanks.
Larry

ARS: 7.6.04 on Solaris 10
MT: Version 7.6.04 SP3 201208101612 Hotfix
DB: Oracle

Larry Robinson
Remedy Developer / Administrator
North Carolina State University

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to