I just tried it in a sandbox 7.6.4 SP4 environment and it worked without a
problem.

I haven't run into this myself.

On Tue, Mar 12, 2013 at 3:15 PM, Joe Castleman <[email protected]>wrote:

> **
> Howdy,
>
> Just curious if anyone else has encountered this.  BMC has logged it as a
> defect (SW00448273); apparently there was a similar defect in 7.6.04 (
> SW00431968).
>
> I tried to change Mid-Tier Administrator Password in AR System Server
> Information.  It would not accept any string longer than 1 character (in
> other words, it would only accept an invalid password).  It did allow me
> to save this 1-character password.  I then went into the Mid-Tier
> Configuration settings, to update the Admin Password under AR Server
> Settings.  It, too, accepted the 1-character password, and Mid Tier does
> continue to work.
>
> This was running ARS 8.0, patch 1, which I upgraded to patch 2 as per
> Support's instructions.  This didn't resolve the problem, though (and
> curiously, it still says patch 001, but with the date of patch 002's
> release -- I was told that it's supposed to read this way).
>
> I also found that I was able to successfully change the password via the
> (deprecated) AR User 7.1 thick client, so this issue would appear to be
> related to Mid Tier.
>
> Current config:
> ARS/Mid Tier 8.0.00 Build 001 201211030845
> Apache Tomcat/7.0.30
> Windows Server 2008 R2
> Java 1.7.0_15
> Oracle 11.2
>
> Tried this on another server with the same configuration and it had the
> same results.
>
> Thanks,
>
> I'm Joe Castleman
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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