I can't recall it failing on me either. But thanks for sharing this. Gives us another feature to cross test after resetting passwords.
Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Steve Kallestad Sent: Tuesday, March 12, 2013 6:24 PM To: [email protected] Subject: Re: ARS only accepts invalid Mid Tier Administrator password (SW00448273) ** I just tried it in a sandbox 7.6.4 SP4 environment and it worked without a problem. I haven't run into this myself. On Tue, Mar 12, 2013 at 3:15 PM, Joe Castleman <[email protected]> wrote: ** Howdy, Just curious if anyone else has encountered this. BMC has logged it as a defect (SW00448273); apparently there was a similar defect in 7.6.04 (SW00431968). I tried to change Mid-Tier Administrator Password in AR System Server Information. It would not accept any string longer than 1 character (in other words, it would only accept an invalid password). It did allow me to save this 1-character password. I then went into the Mid-Tier Configuration settings, to update the Admin Password under AR Server Settings. It, too, accepted the 1-character password, and Mid Tier does continue to work. This was running ARS 8.0, patch 1, which I upgraded to patch 2 as per Support's instructions. This didn't resolve the problem, though (and curiously, it still says patch 001, but with the date of patch 002's release -- I was told that it's supposed to read this way). I also found that I was able to successfully change the password via the (deprecated) AR User 7.1 thick client, so this issue would appear to be related to Mid Tier. Current config: ARS/Mid Tier 8.0.00 Build 001 201211030845 Apache Tomcat/7.0.30 Windows Server 2008 R2 Java 1.7.0_15 Oracle 11.2 Tried this on another server with the same configuration and it had the same results. Thanks, I'm Joe Castleman _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
