Ken:

IIRC, the Windows service honors the system-wide Temp environment variable.  It 
might look at the TMP env var, but most servers have the two variables set to 
the same value.  If the service runs under some account other than Local 
System, check the user environment variables for that account to make sure 
there's no override on the system vars.

Also, if you haven't looked at the memory utilization, you might want to check 
that out.

--Phil

________________________________
From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of Cecil, Ken [[email protected]]
Sent: Wednesday, March 13, 2013 13:00
To: [email protected]
Subject: Re: Dev Studio Error getting list of Active Link objects

**
Sound reasonable. Looks like both C and D drive on the apps and DB server have 
over 50% free.

Do you know how to tell the path of the temp space the service is using?


Ken.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Murnane, Phil
Sent: Wednesday, March 13, 2013 12:52 PM
To: [email protected]
Subject: Re: Dev Studio Error getting list of Active Link objects

**
Ken:

I've seen this in the past when the server daemon (or service in your case) 
can't write to the temp folder due to permissions, full disk, etc.

Just in case it helps,
--Phil

________________________________
From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of Tanner, Doug [[email protected]]
Sent: Wednesday, March 13, 2013 12:41
To: [email protected]<mailto:[email protected]>
Subject: Re: Dev Studio Error getting list of Active Link objects
**
Make sure Dev Studio is 7.6.4 (SP4)
Doug

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Cecil, Ken
Sent: Wednesday, March 13, 2013 12:40 PM
To: [email protected]<mailto:[email protected]>
Subject: Dev Studio Error getting list of Active Link objects

**
I cannot pull up the list of Active Links in dev studio on our production 
server. Any ideas? Anyone else ever have this?

“Errors encountered while retrieving Active Links list from <servername>. ERROR 
(300): Malloc failed on server; (ARERR 5087)”

[cid:[email protected]]


It is just Active Links all the other object types pull up fine, even the 
Active Link Guides list.


AR 7.5
ITSM 7.6
Windows 2003 Enterprise 64bit
SQL 2008

Thanks,
Ken.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of 
Greg Donalson
Sent: Wednesday, March 13, 2013 10:29 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Incident Managment Issue 7.6 SP4 - Urgent

**
Hi Ramy,

Make sure the user has a Default Support Group.

Greg

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Ramy S. Ayoub
Sent: Wednesday, March 13, 2013 9:15 AM
To: [email protected]<mailto:[email protected]>
Subject: Incident Managment Issue 7.6 SP4 - Urgent

**
Dears ,

when selecting template and try to submit ticket below error appear

Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned 
Support Organization (ARERR 326)






Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Group 
ID (ARERR 326)






Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Group 
(ARERR 326)






Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned 
Support Company (ARERR 326)



but when set assignment ( Auto Assignment ) ticket created !!! - Any Idea








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