Howdy, I flagged this as off-topic since it really isn't a Remedy question per se, though it does involve a Remedy system.
We need to send different kinds of notifications from ARS to various distribution lists. We would rather not build up these lists within ARS (mainly because many of the recipients don't have Remedy access; also so I won't have to be the one maintaining the distribution groups; and finally so ARS would only have to send one message to 1-5 recipients instead of 487). So we were thinking about setting up a separate server running Mailman, Listserv or similar, and maintain the distribution lists on that platform. However, management said, "why worry ourselves with more infrastructure?" and suggested looking into a commercial distribution service. For example, when Pottery Barn/Gap/whatever sends out a weekly marketing email, at the end of the email it says "Powered by MegaSpammer" or some such. Trouble is, these seem tailored to sending out feature-laden emails (as opposed to the plain text we need to send out), and to one particular distribution list. So, I'm back to looking for something like Mailman or Listserv, but paying someone else to take care of it (all we'd have to do is configure our mailing lists and send our messages). Can anyone recommend something like this? (Alternately we're thinking of getting a virtual server on the cloud somewhere like AWS, then installing Mailman on it, but then we'd still be on the hook for maintaining Mailman, and management prefers that we wouldn't even have to do that.) I wouldn't be surprised if I've overlooked something really obvious, but so far all I'm finding are the "Powered by SpamRockets" with the fancy HTML templates etc. Thanks, I'm Joe Castleman _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
