We set up distribution lists on our corporate email system then just set Remedy to email the notification to the smtp address of the distribution list.
Example: [email protected]<mailto:[email protected]> The members of the dl for our notifications are managed by the Service Desk. Ken. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Castleman Sent: Thursday, March 14, 2013 5:24 PM To: [email protected] Subject: OT: Email distribution services ** Howdy, I flagged this as off-topic since it really isn't a Remedy question per se, though it does involve a Remedy system. We need to send different kinds of notifications from ARS to various distribution lists. We would rather not build up these lists within ARS (mainly because many of the recipients don't have Remedy access; also so I won't have to be the one maintaining the distribution groups; and finally so ARS would only have to send one message to 1-5 recipients instead of 487). So we were thinking about setting up a separate server running Mailman, Listserv or similar, and maintain the distribution lists on that platform. However, management said, "why worry ourselves with more infrastructure?" and suggested looking into a commercial distribution service. For example, when Pottery Barn/Gap/whatever sends out a weekly marketing email, at the end of the email it says "Powered by MegaSpammer" or some such. Trouble is, these seem tailored to sending out feature-laden emails (as opposed to the plain text we need to send out), and to one particular distribution list. So, I'm back to looking for something like Mailman or Listserv, but paying someone else to take care of it (all we'd have to do is configure our mailing lists and send our messages). Can anyone recommend something like this? (Alternately we're thinking of getting a virtual server on the cloud somewhere like AWS, then installing Mailman on it, but then we'd still be on the hook for maintaining Mailman, and management prefers that we wouldn't even have to do that.) I wouldn't be surprised if I've overlooked something really obvious, but so far all I'm finding are the "Powered by SpamRockets" with the fancy HTML templates etc. Thanks, I'm Joe Castleman _ARSlist: "Where the Answers Are" and have been for 20 years_ ****************************************************************************** This email and any files transmitted with it are confidential and intended solely for the addressee. If you have received this email in error please notify the system manager. Subject to local law, communications (including traffic data) with Hubbell may be monitored by our systems [or a third party's systems on our behalf] for the purposes of security and the assessment of internal compliance with Hubbell policies. This footnote also confirms that this email message has been swept for the presence of computer viruses. www.Hubbell.com - Hubbell Incorporated _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
