Hi Vaibhav,

It is not with specific SRD. The issue is intermittent. I have tried many
times to replicate the issue with no luck. Also, there is no field whose
length is unlimited. As per my observation, the issue happens when a
fulfillment ticket goes to Completed status, at which point of time it will
ask to enter the work info. I guess, The work info submitted date is
passing back to SRM:Request form, creating an event. The error message says
-  "306: "Value does not fall within the limits specified for the field", "
(Maximum length - 254) : 301386800";  52: "The field is a core system field
and cannot be changed", "1";

301386800 is the field ID for Submitted date in SRM:Request form.

Thanks,
Shashi

On Thu, Mar 21, 2013 at 10:06 AM, vaibhav wadekar <[email protected]
> wrote:

> ** 306 error itself explain value does not fall within specified limit.
> Did you add any field and changed length to unlimited? If you made this
> change, you may have to update Sys:ApptargetData with respective field.
>
> I hope the problem is with any specific SRD in which you define fields
> within AOT?  Did you get similar error when using generic WorkOrder SRD for
> submission?
>
> Regards/Vaibhav
>
> On Wednesday, March 20, 2013, shashidhar M S wrote:
>
>> Hi,
>>
>> Your expertise required here. The status of a work order is completed,
>> but the corresponding service request is still in planning status. On
>> investigation, we found an event in CAI:Events form which is related to to
>> this Service request. The Event has an error message in it. The return code
>> is 306. It has been created due to a work log entry on Work Order.
>>
>> Request your inputs on this. Thanks
>>
>> Regards,
>> Shashi
>>
>>
>>
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