Hi I think you need to be looking at the Work Info record rather than the SRM:Request and check whether the field ID is related to a a field on that form if so check what is being passed through tho the form.Kind Regards
Alan West Mobile: 0044 771 3158 549 [email protected] On 21 Mar 2013, at 13:02, shashi gowda <[email protected]> wrote: > ** Hi Vaibhav, > > It is not with specific SRD. The issue is intermittent. I have tried many > times to replicate the issue with no luck. Also, there is no field whose > length is unlimited. As per my observation, the issue happens when a > fulfillment ticket goes to Completed status, at which point of time it will > ask to enter the work info. I guess, The work info submitted date is passing > back to SRM:Request form, creating an event. The error message says - "306: > "Value does not fall within the limits specified for the field", " (Maximum > length - 254) : 301386800"; 52: "The field is a core system field and cannot > be changed", "1"; > > 301386800 is the field ID for Submitted date in SRM:Request form. > > Thanks, > Shashi > > On Thu, Mar 21, 2013 at 10:06 AM, vaibhav wadekar <[email protected]> > wrote: > ** 306 error itself explain value does not fall within specified limit. Did > you add any field and changed length to unlimited? If you made this change, > you may have to update Sys:ApptargetData with respective field. > > I hope the problem is with any specific SRD in which you define fields within > AOT? Did you get similar error when using generic WorkOrder SRD for > submission? > > Regards/Vaibhav > > On Wednesday, March 20, 2013, shashidhar M S wrote: > Hi, > > Your expertise required here. The status of a work order is completed, but > the corresponding service request is still in planning status. On > investigation, we found an event in CAI:Events form which is related to to > this Service request. The Event has an error message in it. The return code > is 306. It has been created due to a work log entry on Work Order. > > Request your inputs on this. Thanks > > Regards, > Shashi > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > -- > Sent from Gmail Mobile > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
