Hi Christopher, If you try to delete an object with an overlay, it will delete the overlay and return you to the Out-Of-Box object.
There's no benefit to modifying the base OOB object. Besides not having an "undo"... When you do an upgrade, the base object will be replaced. If you have an overlay, that overlay will stay in place and your customization will remain (assuming there are no changes to the OOB object. If there are, you'll have to test your customization). Hope that helps. Thanks, Jon _____________________________________________________ Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com From: "Pruitt, Christopher (Bank of America Account)" <christopher.pru...@hp.com> To: arslist@ARSLIST.ORG, Date: 03/26/2013 10:37 AM Subject: Dev Studio 7.6.04 Question Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ** Hello Fellow Listers, We are in the process of learning the Dev Studio 7.6.04 for the first time. We are now upgrading from 7.1 to 7.6.04 and one of the developers asked the following questions that we really don’t know the answers to. I was hoping someone on this list would be able to provide some insight here. We have been looking through all the guides and it never really talks about this. Here are the questions: What happens if you modify an in-house custom built form or object in Best Practice mode and it creates an overlay? How do you recover from that and remove the overlay? Is there a way to prevent this from happening? Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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