Have you reviewed the fields causing the error. Doug Mueller has posted to the list in the past a review of how Remedy is able to do approvals that update an existing record with a read license.
-----Original Message-----
From: Hutcheson, Heather <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Apr 5, 2013 7:14 pm
Subject: Re: Approval Central Write Access Error
_ARSlist: "Where the Answers Are" and have been for 20 years_
From: Hutcheson, Heather <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Apr 5, 2013 7:14 pm
Subject: Re: Approval Central Write Access Error
**
_ARSlist: "Where the Answers Are" and have been for 20 years_
This is a BMC application. Just the normal approval central console. Nothing customized about it.
Thank you,
Heather Hutcheson
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger J
Sent: Friday, April 05, 2013 4:12 PM
To: [email protected]
Subject: Re: Approval Central Write Access Error
Sent: Friday, April 05, 2013 4:12 PM
To: [email protected]
Subject: Re: Approval Central Write Access Error
**
Is this a BMC aplication or a custom application. If it is a customer application you do need a write license.
-----Original Message-----
From: Hutcheson, Heather <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Apr 5, 2013 6:53 pm
Subject: Approval Central Write Access Error
From: Hutcheson, Heather <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Apr 5, 2013 6:53 pm
Subject: Approval Central Write Access Error
**
Good afternoon,
We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue?
Your guidance is much appreciated.
Thank you,
Heather
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
