That should be the case. As has been recommended, check your submitter mode.
If the approval is an "individual" approval and the submitter mode is locked, then a read license is all that should be required. However if the approval is a "group" approval and this individual is a member of the group with the appropriate functional role, then they will require a license. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hutcheson, Heather Sent: Monday, April 08, 2013 10:24 AM To: [email protected] Subject: Re: Approval Central Write Access Error ** My understanding was an approver for a service request only needed a read license? I am using 7.6.04 SP 4. Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Ashish Pandey Sent: Saturday, April 06, 2013 9:52 AM To: [email protected]<mailto:[email protected]> Subject: Re: Approval Central Write Access Error ** Please check the submitter mode in your system. Also, are you using ARS 7604 SP1 or ARS 7604 SP2 ? I had come through the similar issue in my environment, which was resolved by upgrading ARS 7604 SP1 to ARS 7604 SP2. Thanks, Ashish Pandey On Sat, Apr 6, 2013 at 7:27 PM, Karthik <[email protected]<mailto:[email protected]>> wrote: ** is the submitter mode in your system locked? if its is locked, you should not get this error. if its changeable, The user would need floating/fixed license - Karthik On 6 April 2013 18:21, kunal das <[email protected]<mailto:[email protected]>> wrote: ** Heather - This is a License error.. Check if you have enough licenses for your users. Try removing and adding the fixed/floating licenses to this user and see if you get error. Hope this helps. Regards, Kunal On Sat, Apr 6, 2013 at 4:22 AM, Hutcheson, Heather <[email protected]<mailto:[email protected]>> wrote: ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. Thank you, Heather _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- - Karthik _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
