Does this manager who is approving have any of the application write licenses? Or Does this manager have a user fixed license?
If answer to one of the two questions above is TRUE, you will not hit this error. Pl check as such. Abhijeet On 06-Apr-2013, at 4:52 AM, "Roger J" <rjust2...@aol.com<mailto:rjust2...@aol.com>> wrote: ** Have you reviewed the fields causing the error. Doug Mueller has posted to the list in the past a review of how Remedy is able to do approvals that update an existing record with a read license. -----Original Message----- From: Hutcheson, Heather <heather.hutche...@ga.com<mailto:heather.hutche...@ga.com>> To: arslist <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Sent: Fri, Apr 5, 2013 7:14 pm Subject: Re: Approval Central Write Access Error ** This is a BMC application. Just the normal approval central console. Nothing customized about it. Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG?>] On Behalf Of Roger J Sent: Friday, April 05, 2013 4:12 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Approval Central Write Access Error ** Is this a BMC aplication or a custom application. If it is a customer application you do need a write license. -----Original Message----- From: Hutcheson, Heather <heather.hutche...@ga.com<mailto:heather.hutche...@ga.com>> To: arslist <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Sent: Fri, Apr 5, 2013 6:53 pm Subject: Approval Central Write Access Error ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. <image001.jpg> Thank you, Heather _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
