Joe,

Are you sure that when they open a form, it's not updating a record
somewhere?  Perhaps some type of audit log?

On Mon, Apr 8, 2013 at 12:06 PM, Joe Castleman <[email protected]>wrote:

> **
> All,
>
> Wondering if anyone has dealt with this.  This occcurs after we switched
> from a 7.1 server to another server running 8.0, patch002 over the weekend.
>
> We have 25 floating licenses, and 39 people logged in.  Nothing unusual
> about that, though.  (Same number of licenses on the old and new servers.)
>  But today I keep hearing from the 14 people (at a given time) with read
> access: when they try to open a form, they get Error 331 regarding write
> access to certain fields.  However, they're not trying to write anything,
> just open the form (and even if they were, they have necessary permissions
> and at least some of the fields allow any user to submit.
>
> I've tried flushing the Mid Tier cache, although we still have people
> using the 7.1 User Tool and they get it, too.
>
> Haven't yet tried arreload as I wasn't sure that would help (or
> conversely, bump everyone else out).
>
> ARS 8.0 patch 002
> No apps; custom only
> Mid Tier 7.6 (thought this might be an issue but, again, not everyone's on
> Mid Tier)
> Windows Server 2008
>
> Thank you,
>
> Joe Castleman
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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