Submitter mode is now enabled, and I restarted ARS yesterday evening... Not sure if it helped, yet: it's still early, so we haven't hit our limit of floating licenses.
However, the users are seeing the error even when they push to a search window or a read-only form. But hey, if it works, it works... Thanks again, Joe On Mon, 8 Apr 2013 13:48:59 -0700, David Easter <[email protected]> wrote: >Your submitter mode is probably the culprit. The Submitter Mode options are: * Locked — Enables users who have their name in the Submitter field to modify requests without a write license. This does not apply to users with a Restricted Read license who cannot modify requests under any circumstances. In the locked submitter mode, after the entry is submitted, the value in the Submitter field cannot be changed. * Changeable — Requires users to have a write license to change any record, including requests for which they are the submitter. https://docs.bmc.com/docs/display/public/ars81/Enabling+submitters+to+modify+requests If you have it set to Changeable, then users without a write licenses cannot modify records - even their own. Thanks, -David J. Easter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
