You may receive this error if licenses are not being released by AR server even after logout. Can u plz check if licenses are getting released properly using License Review form. On May 7, 2013 11:02 AM, "Schon, Stuart" <stuart.sc...@au.fujitsu.com> wrote:
> ** > > Yes there another reason, if a person is logged into one machine and goes > to another and logs in again you receive that message**** > > ** ** > > *Stuart Schon > Service Desk Systems - Manager > > Fujitsu Australia Limited* > > > > **** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj > *Sent:* Tuesday, 7 May 2013 4:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ARERR 9093 - User is currently connected from another > machine**** > > ** ** > > ** **** > > Not likely....you will likely need to drill into why the Mid-Tier load > balancer is moving your sessions around. Does your sticky timeout = your > session timeout on the Mid-Tier JSP engine?**** > > ** ** > > On Mon, May 6, 2013 at 11:53 AM, Hutcheson, Heather < > heather.hutche...@ga.com> wrote:**** > > ** **** > > Looks like we do have a sticky cookie enabled. Could there be another > possible reason?**** > > **** > > Thank you,**** > > Heather Hutcheson**** > > **** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury > *Sent:* Monday, May 06, 2013 10:23 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ARERR 9093 - User is currently connected from another > machine**** > > **** > > ** **** > > Heather, **** > > From your messages, it looks like you have 2 mid tiers. Do you have a load > balancer sitting in between the users and the mid tier? If so, you need to > configure a sticky cookie or session affinity for those users. You don't > need to do this if you are load balancing your AR app servers in between > mid tiers but you DO need it for the users to the web server. **** > > **** > > On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather < > heather.hutche...@ga.com> wrote:**** > > ** **** > > For the past few weeks we have been receiving an increasing amount of *ARERR > 9093, User is* *currently connected from* *another* *machine*, messages > in our organization. After gathering some information and running some > tests, we have identified there is not consistency with the action of the > users and these errors. They are using a variety of browsers including IE, > Firefox and Chrome. This is mainly occurring to our support staff but is > happening to our end users as well, the error is occurring with fixed, > floating and read licenses. We are using 7.6.04 SP4 and increased our > Apache Tomcat memory on both mid tier servers hoping it would help resolve > the problem. Has anyone else experienced this problem? Any guidance is much > appreciated.**** > > **** > > **** > > Thank you,**** > > *Heather Hutcheson***** > > General Atomics *I* Information Technology > 3550 General Atomics Ct. San Diego, CA 92121**** > > heather.hutche...@ga.com > PH: (858) 455-3366**** > > **** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > > > > -- > *Tauf Chowdhury***** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
