Is MS SMS around anymore? I haven't heard of it since its version 2.0 and just assumed it died a slow death - that or evolved to something else and is perhaps an integrated part of their Asset Center solution?
Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Tuesday, May 14, 2013 5:24 PM To: arslist@ARSLIST.ORG Subject: Re: How to monitor the health of the arserver? All, Thanks for what has been sent. I remember that at one time there was talk about the use of MS SMS to monitor the health of a Remedy server. But that was a long time ago. Take care, Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Laurent, David Sent: Monday, May 13, 2013 11:25 PM To: arslist@ARSLIST.ORG Subject: Re: How to monitor the health of the arserver? ** There is a Patrol Knowledge module for monitoring AR System that might be helpful - you can plug that into your BPPM/PNET server. See http://documents.bmc.com/supportu/documents/90/10/219010/Output/09186a33806c 5fe1.htm. I am not sure that the version in this document is the latest though, the best way would be to check out the available downloads you have on EPD to see what else is there. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Sent: Tuesday, 14 May 2013 12:27 PM To: arslist@ARSLIST.ORG Subject: Re: How to monitor the health of the arserver? ** How about the driver program. Axton On May 13, 2013 5:53 PM, "Lewington, Dominic" <dlewing...@columnit.com> wrote: ** Maybe a tool which injects an api transaction to mimic end users would be good here Howard? I can think of a few commercial options or maybe just a small java app run as a chron type job. "Richter, Howard (CEI - Atlanta)" <howard.rich...@coxinc.com> wrote: ** Hello to all, The past few nights we have been getting "Timeout during database update -- the operation has been accepted by the server and will usually complete successfully ARERR - 92" Now I am not looking for help on troubleshooting this issue (I might in the future if my plans for tonight does not work), but I am looking on the best way to monitor the heath of the ARserver from a tool such as PNET. We are monitoring for items such as ARserver size or process death, but I want to see if I can monitor when the server is hung. So any ideas? Howard <http://www.coxenterprises.com/> Description: Description: Description: Cox Enterprises, Inc Howard Richter, Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 Cox Innovation Agent (CIA) Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeA-Md.png <http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png> Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Md.png <http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png> Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Md.png Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. Submit your idea: http://innovation.coxenterprises.com/ <http://innovation.coxenterprises.com/ideas> ideas View your badges: http://innovation.coxenterprises.com/ideas/SitePages/ <http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx> yourbadges.aspx _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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