Re: How to monitor the health of the arserver?

Rüdiger Tams Tue, 14 May 2013 23:36:27 -0700

Hi,

maybe it us useful in some way:

BMC has an unsupported tool called "BMC Remedy Health Advisor"
https://communities.bmc.com/message/257971#257971

But "BMC Support will not accept issues regarding this utility."

:-/

Regards

Rüdiger Tams

NTT DATA Germany

Von: Joe D'Souza <[email protected]>
An: [email protected]
Gesendet: 0:37 Mittwoch, 15.Mai 2013
Betreff: Re: How to monitor the health of the arserver?
**
Is MS SMS around anymore? I haven’t heard of it since its version 2.0 and just assumed it died a slow death – that or evolved to something else and is perhaps an integrated part of their Asset Center solution?

Joe

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Howard Richter
Sent: Tuesday, May 14, 2013 5:24 PM
To: [email protected]
Subject: Re: How to monitor the health of the arserver?

All,

Thanks for what has been sent. I remember that at one time there was talk about the use of MS SMS to monitor the health of a Remedy server. But that was a long time ago.

Take care,

Howard

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Laurent, David
Sent: Monday, May 13, 2013 11:25 PM
To: [email protected]
Subject: Re: How to monitor the health of the arserver?

**

There is a Patrol Knowledge module for monitoring AR System that might be helpful – you can plug that into your BPPM/PNET server. See http://documents.bmc.com/supportu/documents/90/10/219010/Output/09186a33806c5fe1.htm. I am not sure that the version in this document is the latest though, the best way would be to check out the available downloads you have on EPD to see what else is there.

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton
Sent: Tuesday, 14 May 2013 12:27 PM
To: [email protected]
Subject: Re: How to monitor the health of the arserver?

**

How about the driver program.

Axton
On May 13, 2013 5:53 PM, "Lewington, Dominic" <[email protected]> wrote:

**
Maybe a tool which injects an api transaction to mimic end users would be good here Howard? I can think of a few commercial options or maybe just a small java app run as a chron type job.
  
"Richter, Howard (CEI - Atlanta)" <[email protected]> wrote:
  
**

Hello to all,

The past few nights we have been getting “Timeout during database update -- the operation has been accepted by the server and will usually complete successfully ARERR – 92”

Now I am not looking for help on troubleshooting this issue (I might in the future if my plans for tonight does not work), but I am looking on the best way to monitor the heath of the ARserver from a tool such as PNET.

We are monitoring for items such as ARserver size or process death, but I want to see if I can monitor when the server is hung.

So any ideas?

Howard

Howard Richter, Remedy Administrator

6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524

Email = [email protected]

Office = 678.645.4633, Cell = 404.226.2745

Cox Innovation Agent (CIA)

Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card.
Submit your idea: http://innovation.coxenterprises.com/ideas
View your badges: http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

Re: How to monitor the health of the arserver?

Reply via email to