Rebecca, big thanks, I found exactly the same situation you described. The alias caused all the trouble. Even after deleting it, wizard would stay at Pending for all it's tasks, so I deleted the DLD:Lock entry and tried to rerun it. That caused a bit of data mess for the renamed group.
Example: I now have "New Group" inside the Support Group form, inside the Assigned Group*+ menu in HPD:Help Desk, but e.g. incidents are still assigned to "Old Group". "Old Group" Is not available in the Data Wizard anymore, "New Group" is. Hope my gibberish is understandable - data is mixed up now. Any chance I can fix this easily? regards, thomas _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
