I would say run the data wizard to change the new group back to the old
group, then again from old to new...should catch all of the stragglers.


On Wed, May 22, 2013 at 7:16 AM, Thomas <[email protected]> wrote:

> Rebecca,
>
> big thanks, I found exactly the same situation you described.
> The alias caused all the trouble. Even after deleting it, wizard would
> stay at Pending for all it's tasks, so I deleted the DLD:Lock entry and
> tried to rerun it. That caused a bit of data mess for the renamed group.
>
> Example: I now have "New Group" inside the Support Group form, inside the
> Assigned Group*+ menu in HPD:Help Desk, but e.g. incidents are still
> assigned to "Old Group".
> "Old Group" Is not available in the Data Wizard anymore, "New Group" is.
>
> Hope my gibberish is understandable - data is mixed up now.
>
> Any chance I can fix this easily?
>
> regards,
> thomas
>
>
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