I replied to the Communities post with why this works. Jason
On Sat, Jun 1, 2013 at 10:04 AM, Sylvain YVON <[email protected]>wrote: > ** > Thank you guys, creating users named "0", "1", etc is a great trick, I > will try that. > I also posted a small dev idea on Communities which might be complementary. > > > > On Fri, May 31, 2013 at 7:57 PM, David Durling <[email protected]> wrote: > >> ** >> >> If there are other characters that can cause the issue, perhaps >> validating the email field on the form minimally with a filter, something >> like 'Your Email Field' LIKE "%_@_%._%" would help I think.**** >> >> ** ** >> >> By the way, maybe I was wrong about the filter on the AR System Email >> Messages form – it might not see the 0 anyway at that point.**** >> >> ** ** >> >> David D.**** >> >> ** ** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Tanner, Doug >> *Sent:* Friday, May 31, 2013 1:41 PM >> >> *To:* [email protected] >> *Subject:* Re: Idea for a protection against massive notifications ?**** >> >> ** ** >> >> ** **** >> >> I have seen a * do it as well.**** >> >> Doug**** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [ >> mailto:[email protected] <[email protected]>] *On Behalf Of *David >> Durling >> *Sent:* Friday, May 31, 2013 1:12 PM >> *To:* [email protected] >> *Subject:* Re: Idea for a protection against massive notifications ?**** >> >> ** ** >> >> ** **** >> >> Sylvain,**** >> >> ** ** >> >> Approaches mentioned in the past have included making a user record named >> 0 (that’s a zero) so it’s notified rather than the Public group, or I >> believe putting a filter on the AR System Email Messages form to throw an >> error on submit.**** >> >> ** ** >> >> Someone on this old post even mentions 00 could be interpreted as Public: >> search for “WARNING OF BAD AS DESIGNED FEATURE IN ITSM - zero in internet >> email field for person is not good.”**** >> >> ** ** >> >> David Durling**** >> >> University of Georgia**** >> >> ** ** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [ >> mailto:[email protected] <[email protected]>] *On Behalf Of *Sylvain >> YVON >> *Sent:* Friday, May 31, 2013 3:36 AM >> *To:* [email protected] >> *Subject:* Idea for a protection against massive notifications ?**** >> >> ** ** >> >> ** **** >> >> Hello all,**** >> >> **** >> >> I'm coming to you after a rather big incident on my client's production >> server.**** >> >> Some filters create a list of users to notify of a certain action. It >> then removes the current user's login name from the list. Anyhow, there was >> a bug in the list that left a trailing "0" after the name of one user. When >> a few days ago he triggered a notification, the list had a "0" in it. Which >> is the id of the "Public" group. So our server started to send an email to >> 160k+ users. Thanks to a full tablespace, "only" 36k emails where sent.** >> ** >> >> **** >> >> The bug itself is corrected, but my client would like us to find a >> definitive protection against this kind of problems.**** >> >> **** >> >> The only thing I can think of for now, is having a script that would >> watch the AR System Email Messages. If it has more than X outbound email to >> send, then interrupt Email Engine. I don't even know how I could do that in >> a clean way.**** >> >> **** >> >> Any thoughts ?**** >> >> **** >> >> Versions :**** >> >> AR System 7.5 p6**** >> >> RHEL 5**** >> >> Oracle 11g**** >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ **** >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ **** >> >> >> >> >> This email is subject to certain disclaimers, which may be reviewed via >> the following link. http://compass-usa.com/Pages/Disclaimer.aspx **** >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ **** >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
