Christie,
I have found that you only need to overlay the views in very specific
situations

If the selection field is NOT a drop down
or if it IS a drop down, and you aren't adding your value to the END of the
list...but once you have added it to view overlays, and positioned it where
you need it...you can delete the view overlays, or remove it from them (if
they already existed)


On Tue, Jun 4, 2013 at 1:51 PM, Pargeter, Christie :CO IS
<cparg...@lhs.org>wrote:

> **
>
> I have found I need to overlay all views that this field is on too.****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
> *Sent:* Tuesday, June 04, 2013 12:30 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Adding a new "Work Info Type" for change management****
>
> ** **
>
> ** ****
>
> Howard,****
>
> Remember that you need to overlay the Form, then the Field, and if you are
> on 8.1, change the granular overlay type to 'Overwrite' in the proper
> section, then you can change the values.****
>
> ** **
>
> On Tue, Jun 4, 2013 at 1:25 PM, Howard Richter <hbr4...@gmail.com> wrote:*
> ***
>
> ** ****
>
> I tried to add it on to the CHG:Infrastructure Change form "Work Info
> Type" (yes  I have an overlay) but its grayed out. Looks like its pulling
> the data from some place else.****
>
> ** **
>
> Just unsure where.****
>
> ** **
>
> Howard
>
> Sent from one of Howard's iPads****
>
>
> On Jun 4, 2013, at 2:22 PM, Jlbess <jlb...@yahoo.com> wrote:****
>
> ** ****
>
> Did you add the new value to all of the other change forms?****
>
> ** **
>
> ** **
>
> ** **
>
>
> On Jun 4, 2013, at 2:06 PM, "Richter, Howard (CEI - Atlanta)" <
> howard.rich...@coxinc.com> wrote:****
>
> ** ****
>
> Good afternoon all,****
>
>  ****
>
> I need to add a new ” Work Info Type” for a change management web
> service. I have added the new work type in CHG:Worklog form, however, the
> webservice is not seeing it (nor does it show up in the pick list) on the
> change management form.****
>
>  ****
>
> Any ideas what I am missing?****
>
>  ****
>
> Take care all,****
>
>  ****
>
> Howard****
>
>  ****
>
> <image001.gif> <http://www.coxenterprises.com/>****
>
> Howard Richter, Remedy Administrator****
>
> 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524  ****
>
> Email = howard.rich...@coxinc.com****
>
> Office = 678.645.4633, Cell = 404.226.2745****
>
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