Oh - and beware # 348 - it's used to restart the plugin server, but if I'm
not mistaken on a read it will just give you an error.


On Mon, Jun 10, 2013 at 2:51 PM, Steve Kallestad <[email protected]> wrote:

>
> I would try doing a little bit of logging or maybe even chopping the list
> down to see where the problem is.  I imagine it's just one or two out of
> the entire list that's giving you a headache.
>
> I threw together a quick script to iterate through them and 209 - Get DB
> Free Space took a while.  Outside of that everything came back pretty darn
> fast.
>
>
>
>
> On Mon, Jun 10, 2013 at 4:38 AM, Ben Chernys <
> [email protected]> wrote:
>
>> **
>>
>> Hi Folks,****
>>
>> ** **
>>
>> Just another odd behaviour I am noticing and wondering if, firstly,
>> anyone else does this, and secondly, if there is any work-around for this.
>> This behaviour is only noticed on 8.1 and not on 8.0 or other versions of
>> ARS though my memory gets murkier as time passes.****
>>
>> ** **
>>
>> Environment:****
>>
>> ** **
>>
>> ITSM 8.1 Full suite running on Windows and MS SQL on a separate server.**
>> **
>>
>> ** **
>>
>> ARS Version       8.1.00 201301251157****
>>
>> DB Type               SQL -- SQL Server****
>>
>> DB Version          2008 R2 (SP2) - 10.50.4000.0 (X64) ****
>>
>> OS                          Windows 6.1****
>>
>> 2 element server group.  I connect to the admin server.****
>>
>> ** **
>>
>> Issue:****
>>
>> ** **
>>
>> I am getting 93s regularly though intermittently at a single point when
>> the server *is* actually busy.  The oddity is that point.****
>>
>> ** **
>>
>> I initialise by authenticating to the server and then asking for a very
>> few pieces of information from that server including its name and version.
>> ****
>>
>> ** **
>>
>> I then build a complete list of available, readable info items and get
>> that as well (some 350ish).  It is here that I get the timeouts albeit when
>> the server is busy.  The call is “ARGetServerInfo”.  I obviously select
>> only the readable items.  ****
>>
>> ** **
>>
>> If I get through that, I have generally no further time-outs and
>> processing runs at normal speeds.  ****
>>
>> ** **
>>
>> I now execute the same three calls on another 7.1 server – that is:
>> session initiation, a few items in a single getinfo call, all available
>> items in a further get info call.  I then process queries, updates, schema
>> and field gets across the two servers – all without further ado.  ****
>>
>> ** **
>>
>> Most if not all the info for this call would be in memory of the
>> arserver,  So the oddity is why this call often returns a 93, only on the
>> 8.1 server, and only when the server is actually busy, having responded
>> very quickly to the same call with only a few items in the request block.
>> ****
>>
>> ** **
>>
>> Ben Chernys
>> Senior Software Architect
>> [image: logoSthInc-sm]
>>
>> Canada / Deutschland
>> Mobile:      +49 171 380 2329    GMT + 1 + [ DST ]
>> Email:       *Ben.Chernys_AT_softwaretoolhouse.com
>> *Web:         www.softwaretoolhouse.com
>>
>> We are a BMC Technology Alliance Partner.****
>>
>>
>> Check out Software Tool House's free Diary Editor and out Freebies****
>>
>> Section for ITSM 7.6.04 and 8.0.0 Fields spreadsheets.
>>
>> *Meta-Update**,* our premium ARS Data tool, lets you automate
>> your imports, migrations, *in no time at all*, without programming,
>> without staging forms, without merge workflow.
>> http://www.softwaretoolhouse.com/  ****
>>
>> ** **
>>
>> ** **
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>

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