I am guessing that you are going to need to do an Export on solaris -- create db with all the tablespace/permissions/etc.. and import in linux --you are going to have a little indian and big indian problem..
On Thu, Jun 27, 2013 at 10:41 AM, Raj <[email protected]> wrote: > ** Hello All, > We are trying to perform an upgrade of our Remedy Instance on v5.01.01 to > v8.1. > So far we have upgraded ARS from v5.1.2 > v6.3 > v7.1 > v7.6.04.(Solaris) > on Dev Environment as a proof of concept. > We are targeting to Upgrade to v8.1 and also to move to Linux(VMware ESX). > To accomplish this here's what we are trying to do: > 1. Upgrade ARS to v7.6.04(Solaris), take DB(10g) copy > 2. Install a fresh ARS of v7.6.04(Linux) + DB(10g) > 3. Drop DB of Step 2 + Attach DB copy from Step 1(so we will have a ARS > v7.6.04 with Linux on 10g DB) > 4. Upgrade DB to 11g > 4. Run upgrade install from ARS v7.6.04 to v8.1 > > Based on the above approach/ steps I have few questions: > 1. Is the above approach feasible?, as the aim for our upgrade is to bring > our Remedy instance to a supported version. > ARS upgrade from v5.1.2 to v8.1. Also, we would like to move away from > Unix/Solaris platform to Linux VM platform. > 2. We also have ITSM 5.6/Remedy HelpDesk v5.1.2 - How do we handle this? > As for now, we are only thinking of upgrading ARS not ITSM. > 3. Also, my understanding is v7.5 onwards, there has been drastic changes. > Any caveats of losing our customizations(Customization on HPD as well as > Custom applications we have in place)? How do we handle these? > 4. Dev Server - As a proof of concept on our Dev Server, we upgraded ARS > from v5.1.2 to v7.6.04 so far. Working on to upgrade to v8.1 now. > 5. DB from non-unicode to unicode - Our Dev DB was already Unicode. > Whereas our Prod DB is non -unicode, so at what point do we have to convert > from non-unicode to Unicode(before running v6.3 Upgrade install)? > > Source - ARS v5.1.2 + ITSM v5.6(HelpDesk v5.1.2) + Custom/Home grown apps. > Destination/Target - ARS v8.1 + ITSM v5.6(HelpDesk v5.1.2) if supported or > ITSM v8,1(Service Desk) + Custom/Home grown apps. > > Environment Information: > Current Production: > Environment Info: > AR Server Version : 5.01.02 Patch 1313 > Hardware : sun4u > Operating System : SunOS 5.10 > DB : SQL -- Oracle > DB Version : 10.2.0.5.0 - 64bi > > Current Development (where we are running ARS Upgrade Installs): > Environment Info: > AR Server Version : 7.6.04 SP4 201209051922 > Hardware : sun4u > Operating System : SunOS 5.10 > DB : SQL -- Oracle > DB Version : 10.2.0.5.0 - 64bi > > Does the above approach feasible? I would highly appreciate any > help(practical lessons, gotchas, caveats, etc) you can provide. > > Regards, > Raj _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
