Scary.

BTW -- how does this corruption happen?

I have heard before "corrupt form, corrupt act link, filter, etc…"

Is it a "logical inconsistency" -- or something else - like bad data? but
-- how does it get bad data?


-John


On Wed, Jul 10, 2013 at 2:54 PM, Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS <[email protected]> wrote:

> Luckily, it's the CTM:People Search form which is a Display Only form.
>
> We ended up just deleting it (and that will delete the workflow) and
> then reimporting.  Risky move, but it looks like that fixed it.
>
> If it was something like the CTM:People form or some other MAIN form
> with all sorts of data and connections, we would have worked with
> BMC....
>
> Thanks everyone!
>
> Lisa
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Longwing, Lj
> Sent: Wednesday, July 10, 2013 3:34 PM
> To: [email protected]
> Subject: Re: Form with Overlay Corruption
>
> **
> and all of the data :)....
>
>
> On Wed, Jul 10, 2013 at 1:31 PM, pritch <[email protected]> wrote:
>
>
>         Careful about deleting the form - in past versions, it also
> removed the workflow that went along with it - given that it's the
> CTM:People form, you might want to make sure you havea copy of all the
> associated workflow that you can re-import also.
>
>
>         ----- Original Message -----
>         From: "Lisa A DLA CTR INFORMATION OPERATIONS Kemes"
> <[email protected]>
>         To: [email protected]
>         Sent: Wednesday, July 10, 2013 1:56:59 PM
>         Subject: Form with Overlay Corruption
>
>         **
>
>
>         When we try to open a form in Dev Studio (the CTM:People Search
> form) an error pops up:
>
>
>
>         Unable to retrieve the object from the AR System server.
> com.bmc.arsys.studio.model.ModelException: ERROR (-1):;
> CopyOutVuiFromache() (ARERR 5086)
>
>
>
>         I can open up fine in Base Element, but not in Best Practice.  I
> tried deleting the overlay and I get the same message.  Luckily this is
> in our development server.  Tried overwriting it with an import of the
> same form from staging and still no luck.
>
>
>
>         We are going to delete the form and import it from Staging soon
> but wanted to know if there is anything else we could check?  It looks
> corrupted to me.
>
>
>
>         ARS 7.6.04 SP2
>         ITSM 7.6.04 SP2
>
>
>
>         Lisa Kemes
>
>         Remedy Consultant
>
>         Dev Technology Group
>
>         DLA Office: (717) 770-6437
>
>         Cell Phone: (717) 602-6430
>
>         [email protected]
>
>
>
>           _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> ________________________________________________________________________
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>
>
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>



-- 

*John Sundberg*
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I [email protected]
www.kineticdata.com I community.kineticdata.com

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