Usually it's an inconsistancy in the Metadata tables.  In the case of Active 
Links or Filters I've seen where the Active link says there are (example) three 
actions, but it can only find 2.  

I'd assume in the case of forms it has something to do with the relationship 
between the form and the reference to fields somehow.

----- Original Message -----
From: "John Sundberg" <[email protected]>
To: [email protected]
Sent: Wednesday, July 10, 2013 4:05:12 PM
Subject: Re: Form with Overlay Corruption

** 
Scary. 


BTW -- how does this corruption happen? 


I have heard before "corrupt form, corrupt act link, filter, etc…" 


Is it a "logical inconsistency" -- or something else - like bad data? but -- 
how does it get bad data? 




-John 



On Wed, Jul 10, 2013 at 2:54 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS < 
[email protected] > wrote: 


Luckily, it's the CTM:People Search form which is a Display Only form. 

We ended up just deleting it (and that will delete the workflow) and 
then reimporting.  Risky move, but it looks like that fixed it. 

If it was something like the CTM:People form or some other MAIN form 
with all sorts of data and connections, we would have worked with 
BMC.... 

Thanks everyone! 

Lisa 

-----Original Message----- 
From: Action Request System discussion list(ARSList) 
[mailto: [email protected] ] On Behalf Of Longwing, Lj 
Sent: Wednesday, July 10, 2013 3:34 PM 
To: [email protected] 
Subject: Re: Form with Overlay Corruption 

** 
and all of the data :).... 


On Wed, Jul 10, 2013 at 1:31 PM, pritch < [email protected] > wrote: 


        Careful about deleting the form - in past versions, it also 
removed the workflow that went along with it - given that it's the 
CTM:People form, you might want to make sure you havea copy of all the 
associated workflow that you can re-import also. 


        ----- Original Message ----- 
        From: "Lisa A DLA CTR INFORMATION OPERATIONS Kemes" 
< [email protected] > 
        To: [email protected] 
        Sent: Wednesday, July 10, 2013 1:56:59 PM 
        Subject: Form with Overlay Corruption 

        ** 


        When we try to open a form in Dev Studio (the CTM:People Search 
form) an error pops up: 



        Unable to retrieve the object from the AR System server. 
com.bmc.arsys.studio.model.ModelException: ERROR (-1):; 
CopyOutVuiFromache() (ARERR 5086) 



        I can open up fine in Base Element, but not in Best Practice.  I 
tried deleting the overlay and I get the same message.  Luckily this is 
in our development server.  Tried overwriting it with an import of the 
same form from staging and still no luck. 



        We are going to delete the form and import it from Staging soon 
but wanted to know if there is anything else we could check?  It looks 
corrupted to me. 



        ARS 7.6.04 SP2 
        ITSM 7.6.04 SP2 



        Lisa Kemes 

        Remedy Consultant 

        Dev Technology Group 

        DLA Office: (717) 770-6437 

        Cell Phone: (717) 602-6430 

        [email protected] 



          _ARSlist: "Where the Answers Are" and have been for 20 years_ 



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-- 



John Sundberg Kinetic Data, Inc. 

"Your Business. Your Process." 


651-556-0930  I   [email protected]   

www.kineticdata.com  I   community.kineticdata.com   





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