revised.
Pascale/List I'm still experiencing this issue, we have a issue open with BMC for months now. Along with what you suggested, which BMC also suggested, we have implemented - didnot work. In your websphere 8 configuration is httponly enable or disabled? issue: We are using Back end - ARS 7.5 P4 on Unix 6.1.7 with 11g Currently - We have a functioning 7.5 P4 MT 32 bit environment connected to the back end. This new MT 7.6 SP 4 is our attempt to upgrade the MT environment, then do the back end. New MT env, UNIX 6.1.7 Websphere 8 64 bit Deployed 7.6 SP 4 Able to login in to config http://new_httpserver:port1/arsys/shared/config.jsp http://new_httpserver:port2/arsys/shared/config.jsp - and add the backend server, and the report and log filesystem. I'm currently not going thru the loadbalancers. (installed tomcat on win7 pc , and deployed 7.6sp4 mt against 7.5p4 backend, works fine) New MT: new_httpserver >-F/W- http port1, port2--> new_websphere_app_MT7.6SP4_server_1---> F/W- http port1, port2, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server new_httpserver >-F/W- http port1, port2-->new_websphere_app_MT7.6SP4_server_2 ---> F/W- http port1, port2, 80, 8080, TCP_1 -> Backend_ARS_7.5P4_server New MT: old_httpserver:port3>-no firewall --> old_websphere_app_MT7.5p4_server_1 >-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server old_httpserver:port4>-no firewall -->old_websphere_app_MT7.4P4_server_2 >-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server issue: http://new_httpserver:port1/arsys/shared/login.jsp http://new_httpserver:port2/arsys/shared/login.jsp after entering id and password it returns the below page and not getting authenticated and same login page appears with below url - http://httpserver:port1/arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db http://httpserver:port2/arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db However, the user is logged in, per the license usage or being prompt to logout user when try to log into old http servers. http://old_httpserver:port3/arsys/shared/login.jsp http://_oldhttpserver:port4/arsys/shared/login.jsp This is the closest to the our issue I have looked at for references, please let me know if i'm on the the right track.. http://ars-action-request-system.1093659.n2.nabble.com/Midtier-Loadbalancer-is-not-working-Any-suggestion-URGENT-td7586174.html _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

