Deyon and the list

We have some additional information about this issue.  May be someone on 
the list can help us both with this.  We have similar issues.

we have 2 web servers 2 Mid Tiers 1 app server.

AIX
Websphere8
Mid Tier 7.6.04 SP4

ARS 7.6.04 SP4 (Win 2003)

When we have the server in clustered we get to the logon page, and loop 
constantly.  The logs shows that the Home Page (or an pages) gets properly 
called, but the logon page is what gets displayed all the time.  We did 
all the recommended configuration.
If we connect to one set at a time it works fine.

Now to make things even more complex. We have another environment that is 
exactly the same
2 web servers 2 Mid Tiers 1 app server (same app server), except it is 
running on Solaris

Solaris
Websphere8
Mid Tier 7.6.04 SP4

ARS 7.6.04 SP4 (Win 2003)

That second environment works perfectly fine without any issues.

Any ideas?  Would that be due to the Mid Tier 7.6.04 SP4  build for AIX 
having the issue? or the Websphere 8 AIX build?  Or no clue and we need to 
keep on going crazy trying to get help finding a resolution on this since 
both BMC and IBM are pointing fingers at each others.

Thank you,

Pascale Sterrett
Kenavo ar wech all




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07/16/2013 04:21 PM
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Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?






revised.


Pascale/List

I'm still experiencing this issue, we have a issue open with  BMC for 
months now. 
Along with what you suggested, which  BMC also suggested, we have 
implemented  - didnot work.
In your websphere 8 configuration is httponly enable or disabled?



issue:

We are using 
Back end - ARS 7.5 P4  on Unix 6.1.7 with 11g
Currently - We have a functioning 7.5 P4 MT 32 bit environment connected 
to the back end. 
This new MT 7.6 SP 4 is our attempt to upgrade the MT environment, then do 
the back end. 

New MT env,
UNIX 6.1.7
Websphere 8 64 bit
Deployed 7.6 SP 4
Able to login in to config
http://new_httpserver:port1/arsys/shared/config.jsp
http://new_httpserver:port2/arsys/shared/config.jsp
- and add the backend server, and the report and log filesystem.
I'm currently not going thru the loadbalancers.

(installed tomcat on win7 pc , and deployed 7.6sp4 mt against 7.5p4 
backend, works fine)

New MT:
new_httpserver >-F/W- http port1, port2--> 
new_websphere_app_MT7.6SP4_server_1---> F/W- http port1, port2, 80, 8080, 
TCP_1 ->Backend_ARS_7.5P4_server   

new_httpserver >-F/W- http port1, 
port2-->new_websphere_app_MT7.6SP4_server_2 ---> F/W- http port1, port2, 
80, 8080, TCP_1 -> Backend_ARS_7.5P4_server

New MT:
old_httpserver:port3>-no firewall --> old_websphere_app_MT7.5p4_server_1 
>-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server       
 
old_httpserver:port4>-no firewall -->old_websphere_app_MT7.4P4_server_2 
>-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server

issue: 

http://new_httpserver:port1/arsys/shared/login.jsp
http://new_httpserver:port2/arsys/shared/login.jsp

after entering id and password it returns the below page and not getting 
authenticated and same login page appears with below url -
http://httpserver:port1/arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db

http://httpserver:port2/arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db


However, the user is logged in, per the license usage or being prompt to 
logout user when try to log into old http servers.
http://old_httpserver:port3/arsys/shared/login.jsp
http://_oldhttpserver:port4/arsys/shared/login.jsp

This is the closest to the our issue I have looked at for references, 
please let me know if i'm on the the right track..
http://ars-action-request-system.1093659.n2.nabble.com/Midtier-Loadbalancer-is-not-working-Any-suggestion-URGENT-td7586174.html


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