That is the real interesting part. 

when we are in the clustered setup, we see that the redirection to the 
Home Page is done (results of the successful login), we see the cooking 
being assigned, the browser loading the home page, but the response is the 
logon page.

Now if we remove the cluster, same steps are showing, but the response is 
the correct Home Page

I am not a web expert (far from it).  So I really don't understand what 
the heck is going on.  I am told that the sticky bit (sticky session) is 
configured between F5 and Web server.  This is a single app server so 
nothing to configure on the Mid Tier for this.
All that is supposed to be configured on the Mid Tier seems to be done 
properly (and it is done exactly the same on the Solaris environment)
All that is supposed to be configured on the Websphere8 seems to be done 
properly (and it is done exactly the same on the Solaris environment)

 Thank you,

Pascale Sterrett
Kenavo ar wech all




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07/30/2013 12:56 PM
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Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?






** 
Pascale,
If you run a Fiddler log for both scenarios
1 - Direct to the Web Server
2 - Through the Load Balancer

What sort of differences do you see?


On Tue, Jul 30, 2013 at 1:51 PM, <[email protected]> wrote:
Deyon and the list

We have some additional information about this issue.  May be someone on
the list can help us both with this.  We have similar issues.

we have 2 web servers 2 Mid Tiers 1 app server.

AIX
Websphere8
Mid Tier 7.6.04 SP4

ARS 7.6.04 SP4 (Win 2003)

When we have the server in clustered we get to the logon page, and loop
constantly.  The logs shows that the Home Page (or an pages) gets properly
called, but the logon page is what gets displayed all the time.  We did
all the recommended configuration.
If we connect to one set at a time it works fine.

Now to make things even more complex. We have another environment that is
exactly the same
2 web servers 2 Mid Tiers 1 app server (same app server), except it is
running on Solaris

Solaris
Websphere8
Mid Tier 7.6.04 SP4

ARS 7.6.04 SP4 (Win 2003)

That second environment works perfectly fine without any issues.

Any ideas?  Would that be due to the Mid Tier 7.6.04 SP4  build for AIX
having the issue? or the Websphere 8 AIX build?  Or no clue and we need to
keep on going crazy trying to get help finding a resolution on this since
both BMC and IBM are pointing fingers at each others.

Thank you,

Pascale Sterrett
Kenavo ar wech all




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07/16/2013 04:21 PM
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Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?






revised.


Pascale/List

I'm still experiencing this issue, we have a issue open with  BMC for
months now.
Along with what you suggested, which  BMC also suggested, we have
implemented  - didnot work.
In your websphere 8 configuration is httponly enable or disabled?



issue:

We are using
Back end - ARS 7.5 P4  on Unix 6.1.7 with 11g
Currently - We have a functioning 7.5 P4 MT 32 bit environment connected
to the back end.
This new MT 7.6 SP 4 is our attempt to upgrade the MT environment, then do
the back end.

New MT env,
UNIX 6.1.7
Websphere 8 64 bit
Deployed 7.6 SP 4
Able to login in to config
http://new_httpserver:port1/arsys/shared/config.jsp
http://new_httpserver:port2/arsys/shared/config.jsp
- and add the backend server, and the report and log filesystem.
I'm currently not going thru the loadbalancers.

(installed tomcat on win7 pc , and deployed 7.6sp4 mt against 7.5p4
backend, works fine)

New MT:
new_httpserver >-F/W- http port1, port2-->
new_websphere_app_MT7.6SP4_server_1---> F/W- http port1, port2, 80, 8080,
TCP_1 ->Backend_ARS_7.5P4_server

new_httpserver >-F/W- http port1,
port2-->new_websphere_app_MT7.6SP4_server_2 ---> F/W- http port1, port2,
80, 8080, TCP_1 -> Backend_ARS_7.5P4_server

New MT:
old_httpserver:port3>-no firewall --> old_websphere_app_MT7.5p4_server_1
>-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server

old_httpserver:port4>-no firewall -->old_websphere_app_MT7.4P4_server_2
>-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server

issue:

http://new_httpserver:port1/arsys/shared/login.jsp
http://new_httpserver:port2/arsys/shared/login.jsp

after entering id and password it returns the below page and not getting
authenticated and same login page appears with below url -
http://httpserver:port1/arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db


http://httpserver:port2/arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db



However, the user is logged in, per the license usage or being prompt to
logout user when try to log into old http servers.
http://old_httpserver:port3/arsys/shared/login.jsp
http://_oldhttpserver:port4/arsys/shared/login.jsp

This is the closest to the our issue I have looked at for references,
please let me know if i'm on the the right track..
http://ars-action-request-system.1093659.n2.nabble.com/Midtier-Loadbalancer-is-not-working-Any-suggestion-URGENT-td7586174.html



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