One thing our web server team missed at first (and took 3 months to finally have them figure it out) was that in Websphere, in the management console, when you enable cookies, you also need to click on the link to manage the properties of the cookies. That is where you need to set the context path for the cookie path.
Thank you, Pascale Sterrett Remedy Technical Lead & Developer Integration and Standard Process (IPS) Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:[email protected] http://www.daimler-trucksnorthamerica.com Kenavo ar wech all [email protected] Sent by: [email protected] 07/16/2013 04:51 PM Please respond to [email protected] To [email protected] cc Subject Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions? Yes we did. ( that was also suggested by BMC) In the Websphere Admin Console, choose WebSphere Application Servers > serverName > Session management > Enable Cookies. Make sure that the path is set to the context root of the mid tier. To ensure that users can log in successfully, create a new NoAdditionalSessionInfo property: Choose WebSphere Application Servers > serverName > Web Container > Custom Properties. Create a new NoAdditionalSessionInfo property, and set it to true. Restart the IBM WebSphere server. That didnot help. After that change, the issue seemed to disappear; then the next day, started testing - it reoccurred. We have done fiddler trace, wireshark capture, provided web.xml files for both MT and Websphere, logs, anything BMC asked; but still pending ... so hoping someone on the list can provide another hint (something we missed).. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

